Privacy Policy

Privacy Policy

Last updated: September 11, 2026

1. Introduction

ATM-Magnet (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and safeguard information when you visit or interact with our website (the “Site”), including when you submit an enquiry, request a quotation or contact our sales team. Please read it carefully. By using the Site, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

The Site is operated by ATM-Magnet, a manufacturer of permanent magnets and magnetic assemblies. For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”), ATM-Magnet is the data controller responsible for your personal data.

• Company: ATM-Magnet
• Address: No. 398 Guiyang Rd, Yangpu District, Shanghai, China
• Email: [email protected]
• Telephone: +86 18521083885 / +86 021 5512 8901

3. Information We Collect

3.1 Information you provide to us

When you complete an enquiry, quotation, callback or feedback form, or leave a comment, we may collect:

• your name or contact name;
• your email address, telephone or mobile number;
• the company you work for and your country or region, where you choose to provide them;
• the product or technical details you submit, for example magnet grade, dimensions, magnetisation, coating, quantity or drawings;
• any other information you choose to include in your message.

3.2 Information collected automatically

When you browse the Site, we and our hosting provider may automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring pages, the pages you visit, and the dates and times of your visits. This information is used to operate the Site securely and to understand how it is used.

4. How We Use Your Information

• to respond to your enquiries and to provide quotations, technical support and after-sales service;
• to process and fulfil orders and to maintain our business relationship with you;
• to operate, maintain and improve the Site and its content;
• to protect the Site against spam, abuse, fraud and security threats;
• to comply with legal, tax and regulatory obligations;
• to send you information you have requested about our products and services.

5. Legal Bases for Processing

Where the GDPR applies, we process your personal data on the following legal bases:

• Consent – where you have given us clear consent, for example by submitting a form or by accepting non-essential cookies. You may withdraw your consent at any time.
• Contract – where processing is necessary to respond to your request, to provide a quotation, or to perform a contract with you.
• Legitimate interests – where processing is necessary for our legitimate interests, such as securing the Site, preventing fraud and improving our services, provided that your rights are not overridden.
• Legal obligation – where processing is necessary to comply with applicable law.

6. Cookies and Similar Technologies

Cookies are small text files placed on your device. We use them to make the Site work, to remember your preferences and to understand how the Site is used. You can control non-essential cookies through our cookie banner, and you can also delete or block cookies at any time in your browser settings. The cookies we use are summarised below.

Category	Purpose	Examples	Duration
Strictly necessary	Required for the Site to function, to keep it secure and to store your cookie choices. These cannot be switched off.	atm_cookie_consent, wordpress_test_cookie, wp-settings-*	Session to 1 year
Functional	Remember the information you enter, such as your name, email and website, when you leave a comment. These are used only if you opt in.	wp-comment-author, wp-comment-email, wp-comment-url	Up to 1 year
Analytics / Marketing	We do not currently use analytics, advertising or third-party tracking cookies. If we introduce them in the future, we will update this Policy and ask for your consent beforehand.	—	—

Where required by law, non-essential cookies are set only after you have given your consent. You can change or withdraw your consent at any time by selecting Cookie Settings in the footer of the Site.

7. Sharing and Disclosure of Your Information

We do not sell your personal data. We may share it only as follows:

• Service providers – with trusted third parties who support us, such as web hosting, IT and email service providers, under contracts that require them to protect your data and to use it only for the agreed purpose;
• Our group and factories – with our affiliated production facilities where this is necessary to prepare a quotation or to fulfil your order;
• Legal requirements – where we are required to do so by law, regulation, court order or a competent authority, or where it is necessary to protect our legal rights;
• Business transfers – in connection with a merger, acquisition or sale of assets, in which case we will take steps to protect your data.

8. International Data Transfers

We are based in China and may process your information in China or in other countries where our service providers operate. Where we transfer personal data from the European Economic Area, the United Kingdom or Switzerland to a country that has not been recognised as providing an adequate level of protection, we will put in place appropriate safeguards, such as standard contractual clauses, as required by applicable law.

9. Data Retention

We keep personal data only for as long as is necessary for the purposes described in this Policy, including to respond to your enquiry, to maintain business and order records, and to comply with legal, accounting and reporting obligations. When data is no longer needed, we delete or anonymise it. Enquiry records are normally retained for up to 24 months, unless a longer period is required by law or by an ongoing business relationship.

10. Your Rights

Depending on where you live, you may have the following rights in relation to your personal data:

• the right to access a copy of the data we hold about you;
• the right to rectify inaccurate or incomplete data;
• the right to erase your data, also known as the “right to be forgotten”;
• the right to restrict or to object to processing;
• the right to data portability;
• the right to withdraw consent at any time, without affecting the lawfulness of processing carried out before you withdrew it;
• the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law and may ask you to verify your identity before acting on your request.

California residents: you may have additional rights under the CCPA/CPRA, including the right to know, the right to delete and the right to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information for cross-context behavioural advertising.

11. Children’s Privacy

The Site is intended for business customers and is not directed to children. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will delete it.

12. Data Security

We use appropriate technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse or alteration, including encrypted connections (HTTPS), access controls and staff confidentiality obligations. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policy of any website you visit.

14. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for how such signals should be interpreted, the Site does not currently respond to them. Where we process personal data on the basis of consent, you can withdraw your consent as described above.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The updated version will be posted on this page with a revised “Last updated” date. Where the changes are material, we will take reasonable steps to notify you.

16. How to Contact Us

If you have any questions, requests or complaints about this Privacy Policy, or about how we handle your personal data, please contact us:

• Email: [email protected]
• Telephone: +86 18521083885 / +86 021 5512 8901
• Post: ATM-Magnet, No. 398 Guiyang Rd, Yangpu District, Shanghai, China